Category: Thoughts
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Forums Are Dead
I came to the conclusion that forums (or fora) are not a good way to provide customer support. They are perhaps a good way to engage the community, but not to provide support. Put it simply, they lack proper team features. You keep seeing threads as new even if someone else on your team has…
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The Software Localization Paradox
A few days ago I stumbled upon (funny how I don’t remember how – was it Twitter? was it someone else’s blog?) an interesting blog postabout software localization, which is incidentally my company’s business. This is the most important passage (emphasis mine): “So this is the paradox – to fix localization bugs, someone must notice…
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Microsoft WebMatrix: Epic Fail
Microsoft WebMatrix is a platform that allows you to easily install and customize web applications running on your server. It’s mostly a superset of the Web Platform Installer (WebPI) and includes tools like an editor for HTML and ASP.NET files and a utility to deploy to remote servers. The main point of WebMatrix is that…
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Thoughts On The Bitcoin Phenomenon
I’ve read Joannes’ post and I admit that I’m intrigued by the concept of virtual currency – or actually crypto-currency. If you’ve never heard of Bitcoins, I’ll explain them briefly. In short, Bitcoins are a form of virtual currency and exchange system based on a distributed (P2P) network of computers running a small piece of…
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The Kindle Experience
I’ve been a happy Kindle owner for the past 8 months and I am delighted by the overall experience. First of all, I recharged the batter only a few times, say every three weeks, which is awesome and close the battery recharge cycle of a real, paper book. The most amazing aspect is that you…