Category: Thoughts
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The Problem with JavaScript
This post by Scott Hanselman got me thinking a bit more about JavaScript. The problem with JavaScript is not what kind of features it has or what it allows to do, but rather the lack of real competition. It’s a de-facto standard and monopoly. This is both good and bad. It’s good because you can…
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Windows 8 Marketing Fail
Just got a BizSpark newsletter. There was a section about the new Windows 8 release. I perfectly understand that an official logo for Windows 8 does not exist yet, but at least they should have used Windows 7’s logo, not XP’s. The funny part is that the logo they used cannot even be found on…
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Fax-based Marketing in 2011?
In the last few days, the same number tried to fax us some ad material. I said tried because those idiots used our phone number. We don’t even have a fax number BTW. I identified the company behind the source number (a simple Google search was enough) and sent them a vitriolic email, just to…
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Are Bookmarking Sites/Apps Worthless?
I’ve been a fan of Springpad and used it – mostly – to save bookmarks and some notes. I’ve now switched to Evernote, as the former is quite buggy, especially the web interface (which is the main one). Funnily enough, their Android app is very good. On the other hand, Evernote’s web app is simply…
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Customer Support Tips for mISVs
I want to share a few things I’ve learned about customer support in a small shop like ours. 1. Don’t Fear Customers The first thing I’ve observed is that customers who contact support are the ones most likely to stay with you over time. They’re in for the long haul, otherwise they’d not even bother…